Welcome To

GQM Global

International Hotel Management

Partner With Us

Two Ways to Partner With GQM Global

An international hotel management company operating in Kazakhstan, Türkiye and the Dominican Republic, managing globally recognized branded properties. We provide end-to-end hotel consultancy and management services, from feasibility studies and project audits to marketing, financial planning, budgeting and revenue optimization. Recognized with international awards, including the ABOVE & BEYOND Award, Best Wyndham Garden Property (Las Vegas, 2019) and TripAdvisor Travellers' Choice Award 2021.

Partnership Model 01

Full Hotel
Management

We fully manage your hotel on your behalf — assuming complete operational responsibility across sales representation, revenue management, digital marketing and branding.

  • New Business Development
  • Account Management
  • Targeted Sales Activities
  • Trade Show Representation
  • RFP Management
  • New Market Penetration
  • Business Analysis
  • Global Presence
  • FAM Trips
  • Annual Sales & Marketing Plan
  • Revenue Management
  • Digital Marketing
  • Branding
  • Standard Operating Procedures

Partnership Model 02

Management Support
& Advisory

We act as an extension of your existing team — strengthening your leadership with specialist consultancy, feasibility, technical and pre-opening expertise to drive business forward.

  • Business Plan & Financial Scenario Development
  • Financial Analysis & Business Model Advisory
  • Brand Book Development
  • Architecture & Design Assistance
  • International Standards & Specification Guidelines
  • Pre-Opening Consultancy
  • Supplier Selection & Tendering
  • Feasibility Study
  • Technical Service Assistance

Our Portfolio

Select a Hotel

Case Study

Ramada Almaty

Following a competitive repositioning in Almaty's commercial district, the property needed a sharper corporate mix, more consistent weekday occupancy and stronger rate discipline.

Ramada Almaty case study visual

Challenge

The 164-room property faced declining corporate contract share, uneven weekday occupancy and pressure from new supply entering the market.

Our Strategy

GQM rebuilt the sales representation model, introduced dynamic pricing by segment and aligned corporate demand generators across Kazakhstan and Central Asia.

Business Impact

+35%RevPAR
+22%Occupancy
+28%Revenue

Timeline

2019Commercial audit and repositioning
2020Revenue management and digital rollout
2021Guest recognition and channel mix growth

Ongoing Projects

Dominican Republic La Estensia project

Dominican Republic

La Estensia - 286 Rooms

Kazakhstan Ramada Encore By Wyndham project

Kazakhstan

Ramada Encore By Wyndham - 115 Rooms

Tajikistan 5 Star Hotel project

Tajikistan

5 Star Hotel - 140 Rooms

Our Services

End-to-end advisory and management solutions designed to strengthen property performance, operational standards and long-term commercial growth.

Technical service assistance

Technical Advisory

Technical Service Assistance

Concept development, technical support and recommendations on architectural plans and specifications to meet international hotel standards.

We prepare project completion budgets covering design, inspection, construction, installation, finishing works, equipment and furniture.

Our support includes quality control of construction completion, decoration, hotel equipment and opening preparation together with the owner representative.

Revenue management

Commercial Growth

Revenue Management

Having an effective pricing strategy is as important as being able to manage demand. GQM Global advises on rate structures that maximise peak periods and stimulate incremental business during low periods.

We analyse pick-up and pace, compare performance with historical data and competitive market data, and advise on pricing designed to grow RevPAR.

Through analytical reporting and channel manager inventory support, decision-making becomes more streamlined, opportunities are maximised, and more business is secured on the books.

Consultancy services

Advisory Services

Consultancy Services

Business plan development, financial scenario planning, project positioning, brand book development and support across architecture, design and international hotel standards.

Our consultancy scope includes pre-opening services, supplier selection, tendering support and guidelines for architectural plans and required specifications.

We also develop Standard Operating Procedures for hotel operations based on the guest journey and the touch points between customer and hotel.

Feasibility study

Market Intelligence

Feasibility Study

Market audit, hotel concept proposal, macro and micro economic analysis, and recommendations for property positioning based on market needs and global trends.

Our feasibility scope includes guest profile identification, target audience analysis, risk and competitive environment assessment, SWOT analysis and brand analysis.

We provide expert conclusions and strategic recommendations to guide future property development and the most applicable business model.

Hotel Pre-Opening Services

A comprehensive approach to ensure your hotel is operationally ready,
financially sound, and positioned for long-term success.

01

Pre-opening and first year of hotel operating budget development

02

Selection of the hotel general manager and other management team (6-9 months before hotel opening)

03

Setting up of hotel accounting and reporting system

04

Plan of promotional events required before hotel launch

05

Corporate and contracts signing

06

Recruiting and training sessions for hotel staff

07

Assistance in the selection of suppliers, tendering process

08

Development of Standard Operating Procedures (SOPs) for hotel operation based on guest journey and touch points between customer and hotel

09

Providing timeline processes before hotel launch

Our Team

A team of dedicated professionals with global experience and a shared passion for hospitality. We work together to turn your vision into lasting value.

Get In Touch

At GQ Hotel Management we're committed to custom solutions for each and every client. We hope that we will have the opportunity to work with you and your team.

To discuss any of our services in more detail, please contact us on the below details and we will get back to you straight away. We look forward to hearing from you.

Kazakhstan Office

T: +7 701 524 00 01

Address

Almaty, Kazakhstan

Baitursynov str 27/1

Turkey Office

T: +90 532 293 46 57

Address

Esenler, Istanbul,

Oruçreis, Tekstilkent St. Koza Plaza A Blok 13/1

Dominican Office

T: +1 849 452 34 27

Address

La Romana, Dominican,

La Estensia Golf Cottage